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Privacy Policy

PRIVACY POLICY — PRIMEVEST

PrimeVest (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, and investment platform.

By accessing or using PrimeVest, you agree to the practices described in this Privacy Policy.

1. Information We Collect1.1 Personal Information

We may collect the following personal details when you register or interact with our platform:

  • Full name

  • Email address

  • Phone number

  • Home address

  • Date of birth

  • Payment information (wallet address, bank details, etc.)

  • Verification documents (if required)

1.2 Usage & Technical Data

We automatically collect certain information when you use our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on website

  • Cookies and tracking data

2. How We Use Your Information

PrimeVest uses your information for the following purposes:

  • To create and manage your account

  • To process deposits, investments, and withdrawals

  • To send important updates, alerts, and email notifications

  • To improve platform performance and user experience

  • To provide customer support

  • To comply with legal obligations (GDPR, AML, financial regulations)

3. Legal Basis for Processing (GDPR Compliant)

Under EU GDPR law, we process your data based on:

  • Consent – when you register or subscribe

  • Contract – to deliver the investment services you request

  • Legal obligation – for verification, security, and compliance

  • Legitimate interest – platform security, fraud prevention, analytics

4. Cookies & Tracking Technologies

PrimeVest uses cookies to:

  • Improve website functionality

  • Save your preferences

  • Analyze user behavior

  • Enhance security

You may disable cookies through your browser settings, but some features may not work properly.

5. How We Protect Your Information

We implement strict security measures:

  • SSL encryption

  • Secure database storage

  • Multi-layer firewalls

  • Anti-fraud monitoring systems

  • Restricted access to personal data

Despite our efforts, no online system is 100% secure, but we take all reasonable precautions.

6. Sharing of Data

We do not sell your personal data.

We only share your information with:

  • Verified financial partners

  • Payment processors

  • Regulatory authorities (when legally required)

  • Technical service providers (hosting, security, analytics)

All third parties are required to protect your data under GDPR.

7. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure protection through:

  • Standard Contractual Clauses (SCCs)

  • GDPR-compliant safeguards

  • Secure encrypted transfer methods

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to data use

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at:
support@primevest.com

9. Retention of Data

We keep your information only as long as necessary to:

  • Provide services

  • Meet legal/financial obligations

  • Resolve disputes

  • Maintain platform security

After this period, your data is safely deleted.

10. Third-Party Links

PrimeVest may include links to third-party websites. We are not responsible for their content, actions, or privacy practices.

11. Children's Privacy

PrimeVest does not offer services to individuals under 18 years.
We do not knowingly collect information from minors.

12. Contact Information

If you have any questions or requests regarding this Privacy Policy, contact us:

PrimeVest – Data Protection Office
Friedrichstraße 171, 10117 Berlin, Germany
Email: support@primevest.com

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements.
Updates will be posted here with a new “Last Updated” date.